source: branches/branch-1.2/thirds/cgic206/support.txt @ 881

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1Support for CGIC
2----------------
3
4   ____
5  /    \
6 | STOP |
7  \____/
8 
9    Are you getting a "server error," indicating that your web server
10    "cannot allow POST to this URL," or a similar message? YOU MUST
11    CONFIGURE YOUR WEB SERVER TO ALLOW CGI PROGRAMS, AND YOU MUST
12    INSTALL CGI PROGRAMS IN THE LOCATION (OR WITH THE EXTENSION) THAT
13    YOUR WEB SERVER EXPECTS TO SEE. Please don't send me email about
14    this, unless you are purchasing commercial support. It is strictly
15    between you and your web server's documentation, or between you and
16    your ISP. If you wish to purchase commercial support, we will gladly
17    attempt to help you resolve such problems, but the cooperation of
18    your web server administrator will be necessary in most cases. Thanks!
19
20Free Support
21------------
22 
23Anyone can mail questions about the gd and cgic libraries to
24boutell@boutell.com. However, I receive a very large volume of email on
25many subjects, and while I do my best to respond to all queries this can
26take some time. Sometimes the response must take the form of an eventual
27new release or an addition to a FAQ or other document, as opposed to an
28detailed individual response.
29
30Hourly Support
31--------------
32
33Those requiring support in detail may arrange for direct support
34from the author, Thomas Boutell, at the rate of $50/hr, billed
35directly by credit card. Purchase orders are also accepted from
36Fortune 500 corporations and institutions in good standing.
37To make arrangements, contact boutell@boutell.com. Alternatively,
38use our free-form secure message page at:
39
40https://www.boutell.com/freeform/
41
42To avoid delay and/or confusion, be sure to specifically mention that
43you wish to purchase CGIC support at the hourly rate above.
44
45-Thomas Boutell, boutell@boutell.com
46
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